See what our customers are saying about Ninja Forms

Since 2011, we’ve been building Ninja Forms to do one thing well. Actually help. That simple idea shapes everything from the tools we make to the support we provide.

The trust and loyalty of users like you is what gives us the chance to do the work we love every day. We hope you’ll join the millions of users who’ve seen for themselves how much your satisfaction matters to us.

Below are some of our favorite 5-star reviews. If you think we’re cherry picking, head over to WordPress.org and see our most recent reviews.

Wow! How simple and powerful!

Had a challenge come up with a client. Went searching for a solution and Ninja Forms knocked it out of the park! So simple to setup and use. Love it and will use their forms again!

Best Form Builder for WordPress with Great Support!

Ninja Forms (both paid and free) is the best WordPress form builder I’ve used so far, and their support team is great too!

Excellent plugin, great technical support

I use ninja forms on almost every website I build, it is an excellent form builder. Their technical support is always excellent!

Can do so much with this form builder

Best free form builder for WordPress! Tons of features and a very solid product. Big thank you to the developer for taking the time to put this together!

Ideal Contact Form Plugin for Any Website

I’ve been using Ninja Forms on my WordPress site, and it’s awesome! The drag-and-drop builder is super easy to use. The forms are highly customizable, fitting my site’s design perfectly. Customer support is quick and helpful. Whether you have a small blog or a big site, Ninja Forms works well. Highly recommend it!

User-friendly and offers more than just contact forms!

I’ve been using Ninja Forms for quite a while, so I think it deserves some good feedback. What I love about this plugin is how easy it is to create forms using the drag-and-drop builder. Plus, it’s great for making all kinds of forms, not just contact forms.

So far I love it!

Great features, look and feel right out of the box. We’ll see about more extensions when the time comes. These guys seem to have a good sense of value.

You’re never going it alone.

Read enough of our reviews and you’ll spot a pattern. People don’t just talk about the plugin, they talk about the team behind it. That’s not an accident.

We support everyone who uses Ninja Forms. Free users get the same thoughtful, direct answers as paying customers, because the people just getting started shouldn’t be the ones left to figure it out alone. Everybody needs a hand sometimes. When you do, you’ll get a real one.

See all our reviews on WordPress.org

Great features, great support

We began using Ninja Forms on our website after the old form plugin we were using was no longer maintained. Our experience has been great! Ninja Forms has been way more reliable than our last plugin, which saved us from many headaches we had been dealing with before. No problems with spam, email deliverability, etc. We’ve also upgraded to some paid features, which was a carefully considered decision for our small non-profit with a small budget. The extra features have been useful and well worth it for our organization. I’d also like to shout out to the support team, who were extremely responsive and helpful in resolving an issue I created for myself lol. (Thanks especially to Sam!)

Fantastic plugin and support

There are several Form plugins on the market. We decided for this particular one because of its exact feature set and the reasonable pricing not only of the plugin but also the addons. Ninja Forms is saving us hours of work every week. Hours as in: many moments and minutes of aggravating work in between that fray the mind and cost energy. The addons are well designed and we appreciate the modular approach: We can buy exactly what we want and don’t have to pay for more than we need. The support is thorough, helpful and friendly. So far we always got a helpful reply.

Free means free.

It’s a phrase that gets thrown around a lot, so we’ll be specific about what we mean. The free version of Ninja Forms isn’t a trial, a teaser, or a hook. It’s a complete form builder, with no expiration date and no asterisk.

That’s the difference between free and lite plugins. Lite form builders have a simple premise: get you in the door with a stripped-down version, then charge you to “unlock” basic features. The lite tier exists to convert you, not to help you. Ninja Forms has been free since 2011. You’ll only pay if you need something extra. No paying for things you’ll never use, and no basic features behind a paywall.

If you ever need more, our add-ons are sold individually so you get just what you’ll use. Need email marketing integration but nothing else? That’s all you need. Growing with Ninja Forms happens on your schedule.

Download Ninja Forms and start with everything you need.

Awesome support with a personal touch!

I am a ‘free’ user of Ninja Forms. I have a small two-person business (only one is working) in the financial/banking industry. It’s more of a hobby but generates some income to supplement my pension. My website is self-built, and Ninja Forms is a critical part of it. I have complex forms tied to ‘Conditional Logic’, which automates my administrative work. Ninja Forms has become indispensable to me. I recently encountered a formatting challenge and contacted Ninja Forms for help. As a free user, I did not expect a fast turnaround time and, probably, a generic response that would have left me with a half-solution. Man o’ man. They surprised me!! Sam at Ninja Forms (give that man a Bell’s) found the problem, gave me a full workup on how to fix it (OK, I had to do it manually on my side), and included a nice ‘turn of phrase’ which is specific to my country. (I’m in Africa). He made me feel like I have family in Ninja Forms. There are not enough star options to accurately reflect my satisfaction. I would give 200% for technical assistance, 200% for going beyond what I expected, and 200% for the warm and intuitive manner in Sam’s dealings with, essentially, a stranger on the other side of the planet. If I could say one word about Ninja Forms support, it would be… … Wow!!!

Built for the long haul.

Ninja Forms started in 2011 as a pair of WordPress users trying to help a nonprofit with a tight budget. We weren’t launching a company. We were just trying to solve a problem.

That origin still shapes how we work. We care about accessibility because forms shouldn’t be a barrier for anyone using the web. We care about privacy because the data your visitors share isn’t ours. We care about getting things right because real businesses rely on us. Your work matters to us.

Fifteen years in, we’re still here, still owned by the same people, still doing the same work.

Get Ninja Forms… for Free

Installs in minutes and does real work out of the box. When you need more, add-ons extend Ninja Forms with conditional logic, multi-page forms, CRM integrations, and a lot more.